Business Operations
When Does a Small Business Need an Operations Assistant?
The signs that a growing business needs operational support, and how the role differs from a Virtual Assistant.
9 min read
Read ArticleMISUS — Maciej Jancz
I help businesses stay on top of administration, communication, research and day-to-day digital work, from inboxes and scheduling to websites, content and online operations.
About
I combine practical administrative experience with strong digital and technical skills. From communication, scheduling and documentation to research, websites and modern online tools, I can support both the everyday administrative work and the digital tasks that often come with it.
Support
Organizing communication, handling routine enquiries, tracking conversations and making sure important follow-ups and deadlines do not disappear.
Appointments, meetings, reminders, scheduling and keeping calendars organized across different priorities and time zones.
Preparing invoices, organizing documents, maintaining records, working with spreadsheets and supporting recurring administrative tasks.
Online research, structured data collection, spreadsheets, contact databases, lead organization and maintaining accurate information.
Website content updates, simple low-code/no-code web tasks, Google Business information and general online presence support.
Content preparation, publishing support, business communication, website copy and basic SEO content.
Business documents, proposals, simple graphics, presentations and practical visual materials.
Using modern AI and productivity tools for research, organization and repetitive workflows, plus general computer troubleshooting and software support.
Skills
Why me
I combine practical administrative knowledge with strong computer and digital skills.
I am comfortable taking responsibility for a task, organizing the process and moving it forward without constant supervision.
I adapt quickly to new software, tools, workflows and business processes.
Clear, direct communication and organized follow-through are central to the way I work.
If a task involves organization, communication, research or something happening on a computer, there is a good chance I can either handle it or learn the process quickly.
Experience supporting businesses in the United States and CanadaBased in PolandFlexible US business-hours overlap
Availability
My main goal is to join a company in a full-time remote role where I can take responsibility for administrative, operational and digital tasks over the long term.
I am also open to long-term contractor arrangements, part-time support and ongoing Virtual Assistant work when there is a strong fit.
Education
Bachelor's Degree
University of Gdańsk · 2020 — 2023
Degree completed in English.
Graduate Coursework
WSKZ · Online
Coursework completed
Insights
Thoughts and practical guides on administration, remote support, productivity and the day-to-day systems that help small businesses stay organized.
Business Operations
The signs that a growing business needs operational support, and how the role differs from a Virtual Assistant.
9 min read
Read ArticleVirtual Assistance
A practical look at the administrative and digital work that can realistically be delegated, and what should stay with the owner.
9 min read
Read ArticleContact
Whether you are hiring for a full-time remote role or need dependable long-term support, tell me what you need help with.